Branch Manager - Loudon Branch
Loudon, TN Loudon, TN Full-time Full-time Estimated:
$43K - $54.
4K a year Estimated:
$43K - $54.
4K a year 6 days ago 6 days ago 6 days ago POSITION DESCRIPTION FUNCTIONAL TITLE:
Branch Manager REPORTS TO:
Branch Coordinator DEPARTMENT/DIVISION:
Loudon CLASSIFICATION:
Exempt LAST REVISED:
September 2023 This description is intended to indicate the essential responsibilities of the position.
It is not intended to be all-inclusive nor does this limit management's right and responsibility to determine work assignments, reassignments, priorities, etc.
Summary:
The Branch Manager's primary responsibility is to oversee the operations of the branch, ensure a positive total customer experience while originating consumer loans, completing loan applications, and developing strong customer relationships.
Keys to success include a professional demeanor, outgoing/positive attitude, reliable and excellent oral and written/communication skills.
ESSENTIAL DUTIES AND
Responsibilities:
1.
Manage all aspects of the branch, including staff and customers.
2.
Develop a team atmosphere within the assigned branch and between branches.
3.
Takes ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
4.
Applies analytical skills to quickly and efficiently resolve any customer issues.
5.
Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
6.
Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
7.
Day-to-day processes will require strong multi-tasking.
8.
Actively seeks opportunities to originate new loan business with new and existing customers.
9.
Closes loans, assembles loan folders, and breaks down files as well as other miscellaneous tasks.
10.
Responsible for day-to-day servicing of an ever-growing complex consumer loan portfolio.
OTHER DUTIES AND
Responsibilities:
1.
Performs other tasks requested by supervisor as they relate to the bank and its functions.
POSITION REQUIREMENTS:
Experience - Two (2) years of lending experience required.
Management experience required.
Preferred - Loan relationship/book of business in Loudon County COMPUTER SKILLS/EQUIPMENT USED:
General office equipment:
computer, printer, fax, copier, scanner, calculator, etc.
Computer knowledge in a Windows environment.
Basic knowledge in Microsoft Word and Excel.
KNOWLEDGE, SKILLS and ABILITIES:
Ability to maintain confidential information.
Strong interpersonal and teamwork skills.
Ability to work on a variety of business, regulatory, and financial issues within pressure and time- sensitive periods.
Effective time management skills, efficiency and ability to multi-task.
Detail-oriented and strong analytical skills.
Ability to interact and communicate effectively with employees and other contacts.
Strong oral, written and presentation skills.
Ability to work independently; exercise sound judgment; act objectively, creating a sense of partnership with affiliate personnel.
Basic personal computing skills with strong knowledge of the Microsoft suite of applications (Word, Excel, PowerPoint).
Ability to apply visual, comprehension, effective listening, problem solving, prioritizing, and organizational and customer/employee relations skills in the performance of all essential job functions.
Ability to use general office equipment such as computer, phone, fax, copier, calculator, etc.
, with or without reasonable accommodation.
WORK ENVIRONMENT:
Professional Courteous Fast-Paced PHYSICAL ABILITIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to speak, hear, stand and use hands to grasp.
The employee is frequently required to walk, sit, stoop, kneel, climb or balance.
May be required to lift, carry or move and position items weighing up to 25 lbs.
as necessary.
Requires daily work on a computer for 6 hours or more viewing the screen and data input.
Ability to move about the office to access file cabinets, office equipment, etc.
Able to work in a fast-paced, multi-tasked environment.
Job Type:
Full-time
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Work Location:
In person Experience - Two (2) years of lending experience required.
Management experience required.
Preferred - Loan relationship/book of business in Loudon County General office equipment:
computer, printer, fax, copier, scanner, calculator, etc.
Computer knowledge in a Windows environment.
Basic knowledge in Microsoft Word and Excel.
Ability to maintain confidential information.
Strong interpersonal and teamwork skills.
Ability to work on a variety of business, regulatory, and financial issues within pressure and time- sensitive periods.
Effective time management skills, efficiency and ability to multi-task.
Detail-oriented and strong analytical skills.
Ability to interact and communicate effectively with employees and other contacts.
Strong oral, written and presentation skills.
Ability to work independently; exercise sound judgment; act objectively, creating a sense of partnership with affiliate personnel.
Basic personal computing skills with strong knowledge of the Microsoft suite of applications Ability to apply visual, comprehension, effective listening, problem solving, prioritizing, and organizational and customer/employee relations skills in the performance of all essential job functions.
Ability to use general office equipment such as computer, phone, fax, copier, calculator, etc.
, with or without reasonable accommodation.
Professional Courteous Fast-Paced While performing the duties of this job, the employee is regularly required to speak, hear, stand and use hands to grasp.
The employee is frequently required to walk, sit, stoop, kneel, climb or balance.
May be required to lift, carry or move and position items weighing up to 25 lbs.
as necessary.
Requires daily work on a computer for 6 hours or more viewing the screen and data input.
Ability to move about the office to access file cabinets, office equipment, etc.
Able to work in a fast-paced, multi-tasked environment.
401(k) Dental insurance Health insurance Paid time off Vision insurance Monday to Friday.
Estimated Salary: $20 to $28 per hour based on qualifications.
$43K - $54.
4K a year Estimated:
$43K - $54.
4K a year 6 days ago 6 days ago 6 days ago POSITION DESCRIPTION FUNCTIONAL TITLE:
Branch Manager REPORTS TO:
Branch Coordinator DEPARTMENT/DIVISION:
Loudon CLASSIFICATION:
Exempt LAST REVISED:
September 2023 This description is intended to indicate the essential responsibilities of the position.
It is not intended to be all-inclusive nor does this limit management's right and responsibility to determine work assignments, reassignments, priorities, etc.
Summary:
The Branch Manager's primary responsibility is to oversee the operations of the branch, ensure a positive total customer experience while originating consumer loans, completing loan applications, and developing strong customer relationships.
Keys to success include a professional demeanor, outgoing/positive attitude, reliable and excellent oral and written/communication skills.
ESSENTIAL DUTIES AND
Responsibilities:
1.
Manage all aspects of the branch, including staff and customers.
2.
Develop a team atmosphere within the assigned branch and between branches.
3.
Takes ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
4.
Applies analytical skills to quickly and efficiently resolve any customer issues.
5.
Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
6.
Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
7.
Day-to-day processes will require strong multi-tasking.
8.
Actively seeks opportunities to originate new loan business with new and existing customers.
9.
Closes loans, assembles loan folders, and breaks down files as well as other miscellaneous tasks.
10.
Responsible for day-to-day servicing of an ever-growing complex consumer loan portfolio.
OTHER DUTIES AND
Responsibilities:
1.
Performs other tasks requested by supervisor as they relate to the bank and its functions.
POSITION REQUIREMENTS:
Experience - Two (2) years of lending experience required.
Management experience required.
Preferred - Loan relationship/book of business in Loudon County COMPUTER SKILLS/EQUIPMENT USED:
General office equipment:
computer, printer, fax, copier, scanner, calculator, etc.
Computer knowledge in a Windows environment.
Basic knowledge in Microsoft Word and Excel.
KNOWLEDGE, SKILLS and ABILITIES:
Ability to maintain confidential information.
Strong interpersonal and teamwork skills.
Ability to work on a variety of business, regulatory, and financial issues within pressure and time- sensitive periods.
Effective time management skills, efficiency and ability to multi-task.
Detail-oriented and strong analytical skills.
Ability to interact and communicate effectively with employees and other contacts.
Strong oral, written and presentation skills.
Ability to work independently; exercise sound judgment; act objectively, creating a sense of partnership with affiliate personnel.
Basic personal computing skills with strong knowledge of the Microsoft suite of applications (Word, Excel, PowerPoint).
Ability to apply visual, comprehension, effective listening, problem solving, prioritizing, and organizational and customer/employee relations skills in the performance of all essential job functions.
Ability to use general office equipment such as computer, phone, fax, copier, calculator, etc.
, with or without reasonable accommodation.
WORK ENVIRONMENT:
Professional Courteous Fast-Paced PHYSICAL ABILITIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to speak, hear, stand and use hands to grasp.
The employee is frequently required to walk, sit, stoop, kneel, climb or balance.
May be required to lift, carry or move and position items weighing up to 25 lbs.
as necessary.
Requires daily work on a computer for 6 hours or more viewing the screen and data input.
Ability to move about the office to access file cabinets, office equipment, etc.
Able to work in a fast-paced, multi-tasked environment.
Job Type:
Full-time
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Work Location:
In person Experience - Two (2) years of lending experience required.
Management experience required.
Preferred - Loan relationship/book of business in Loudon County General office equipment:
computer, printer, fax, copier, scanner, calculator, etc.
Computer knowledge in a Windows environment.
Basic knowledge in Microsoft Word and Excel.
Ability to maintain confidential information.
Strong interpersonal and teamwork skills.
Ability to work on a variety of business, regulatory, and financial issues within pressure and time- sensitive periods.
Effective time management skills, efficiency and ability to multi-task.
Detail-oriented and strong analytical skills.
Ability to interact and communicate effectively with employees and other contacts.
Strong oral, written and presentation skills.
Ability to work independently; exercise sound judgment; act objectively, creating a sense of partnership with affiliate personnel.
Basic personal computing skills with strong knowledge of the Microsoft suite of applications Ability to apply visual, comprehension, effective listening, problem solving, prioritizing, and organizational and customer/employee relations skills in the performance of all essential job functions.
Ability to use general office equipment such as computer, phone, fax, copier, calculator, etc.
, with or without reasonable accommodation.
Professional Courteous Fast-Paced While performing the duties of this job, the employee is regularly required to speak, hear, stand and use hands to grasp.
The employee is frequently required to walk, sit, stoop, kneel, climb or balance.
May be required to lift, carry or move and position items weighing up to 25 lbs.
as necessary.
Requires daily work on a computer for 6 hours or more viewing the screen and data input.
Ability to move about the office to access file cabinets, office equipment, etc.
Able to work in a fast-paced, multi-tasked environment.
401(k) Dental insurance Health insurance Paid time off Vision insurance Monday to Friday.
Estimated Salary: $20 to $28 per hour based on qualifications.
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